How do I get help while playing?

mmkj's 24/7 Live Chat is open at any time and can assist you in Burmese. You can also reach us by email at support@mmkj.im. These are the only two official contact channels.

21+ | Healthy Play

mmkj Responsible Gaming

mmkj provides tools and guidance you can use right now to keep your love of gaming balanced with enjoyment, and to protect your finances and wellbeing.

21+

mmkj is a platform for players aged 21 and above only. No person under the age of 21 may open an account or play. We strictly enforce age verification.

Policy

What is Responsible Gaming?

Responsible Gaming means keeping online play as a form of entertainment, while ensuring it does not harm your life, finances, relationships or health. Gambling is not a way to earn income — it is meant for fun and entertainment only.

mmkj provides every player with control tools including budget limits, self-exclusion and time limits, and our 24/7 Live Chat support is ready to help directly if any problem arises.

We are here to help you enjoy gaming in a healthy way. We encourage every player, without exception, to set personal limits and play with awareness.

Fun and Safety

Every game at mmkj is secured with SSL encryption and fair play is always guaranteed. Every player has the right to be protected.

Player Control

Review your own gaming habits regularly. If you feel the frequency is getting too high, use the account control tools or contact us.

Control Tools

Ways to manage yourself

Deposit Limit

You can set the maximum amount you can deposit daily, weekly or monthly. This limit helps you manage your budget in advance so you do not lose more than you planned.

Play-Time Limit

You can set how long you play in a single session. When the time limit is reached, a notification will appear and the session can be closed.

Self-Exclusion

You can request a temporary or permanent self-exclusion. Once applied, you will not be able to log in to your account until the period ends. Contact support and it can take effect immediately.

Time-Out

You can step away from gaming for a period of days or weeks. This feature gives you a short break to reflect and reconsider.

Game History Check

You can review how long you've played and how much you've spent. Get an honest look at your play and make your own decisions if needed.

24/7 Support Service

For any gambling-related issues, you can reach us anytime via Live Chat in Myanmar language. You can also contact us by email.

Self-Assessment

Signs that may indicate a gambling problem

If you feel any of the following signs apply to you, contact our support team right away or use the self-control tools available.

You find it hard to stop gambling even when your funds have run out.
You deposit more money to chase your losses.
You hide your gambling from family or friends.
You feel like you can't stop gambling.

You borrow money or sell belongings to fund your gambling.
Gambling is eating into your sleep, work, or time with family.
You feel restless, angry, or down when you can't gamble.
You regularly spend more than the budget you set for yourself.

How to Set Limits

How to set a budget for money and play time

Set a budget in advance

First, decide how much you can afford to spend on entertainment within a given day or month. Commit to sticking to that budget before you start playing.

Set a deposit limit

Enable daily or weekly deposit limits on your account. This automatically prevents you from going over your budget.

Limit your play time

Decide in advance how long each session will last — the longer you play, the worse your decision-making tends to get. Enable session time limits.

Review your history regularly

Check your game history and spending once a week. If anything looks off, tighten your limits straight away or contact us.

Protecting Your Family

Protecting minors

mmkj strictly prohibits anyone under 21 from participating in gambling. Parents and guardians have a responsibility to protect minors —

Install parental control software on computers, phones, and tablets.
Keep your account login details secure so children cannot access them.
Play where children cannot see your screen.
Do not share your account with anyone else.

Account Protection

If we identify any account suspected of being used by a minor or someone who lacks legal capacity, we will immediately suspend and investigate that account.

If you spot a suspicious account, you can report it to us via Live Chat. We will handle the report promptly.

Need Help?

If you feel you have a gambling problem or don't know how to use the limit tools, you can reach mmkj's 24/7 Live Chat in Myanmar language right away. Email: [email protected]

mmkj Login — Set Your Limits View FAQ

FAQ

Responsible Gambling Questions at mmkj

Log in to mmkj and go to your account settings to turn on deposit limits, play-time limits and session limits. Our Live Chat team can help you set up any of these limits.

For a temporary exclusion you can choose a period from 7 days up to 3 months, and you can also request a permanent exclusion. Contact our Live Chat — it takes effect immediately and your account will not be reopened until the period is over.

mmkj's 24/7 Live Chat is open at any time and can assist you in Burmese. You can also reach us by email at [email protected]. These are the only two official contact channels.

Report it to our Live Chat immediately. mmkj treats these cases as a top priority and will suspend the account in question right away while the matter is investigated.

Chasing losses is one of the main signs of problem gambling. A player under emotional pressure tends to make poor decisions that lead to further losses. If this happens, stop playing immediately and contact us.

You can deposit until the limit is reached — once you hit the amount you set, no further deposits can be made during that session. This is a tool the player chooses to protect themselves.